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Institutional Effectiveness

Webinar Overview:

Colleges and universities are challenged to meet accreditation standards, to establish core themes, strategic goals, set objectives and to engage “all voices” in this process. Appreciative Inquiry is a generative, strength-based process that is fully participatory, positive, and brings about meaningful and enduring change and transformation.

Designed For:

All levels of leadership in a college or university setting. Also appropriate for community leaders.

Learning Outcomes:

  • Define and discuss the basic practices, principles, and assumptions of Appreciative Inquiry
  • Stimulate thinking about change and transformation in your organizational culture.
  • Identify the 4 (or 5) D’s and discuss opportunities to engage in an Appreciative Inquiry in your college, university, organization, or community.
  • Describe leaders’ roles in facilitating institutional change that meets accreditation standards and the organization’s goals and objectives.
Duration: 1 Hour
Price: $9.99 USD (for webinar recording only) Insert here…


Kristen Crusoe RN, MN, EdD, has been in healthcare for over 20 years, working as a nursing leader and educator, consultant, and writer/researcher.  Dr. Crusoe has been an engaged AI facilitator for the past several years, and has worked with hospital, clinic, academic, and private organizations.  Kristen has a BA from Florida State University, a Master’s of Nursing from Oregon Health Sciences University, and a Doctor of Education from Oregon State University. She is on the faculty of Oregon Health Sciences University, Southwestern Oregon Community College, and University of Phoenix.  Kristen has extensive experience working with complex system improvements utilizing multiple quality improvement methodologies, including the Institute for Healthcare Improvement, Positive Deviance, and SOAR.

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